Resident Engagement Officer

Resident Engagement Officer required for an initial contract until the end of March 2027, to lead on developing and delivering resident engagement. Working 37 hours a week, Monday - Friday, the salary will be 34,434.

Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with residents and the community. There is a possibility that the role may commence on a temporary basis prior to full on-boarding.

Duties:

• Organise and coordinate resident engagement events and activities across general needs, sheltered and temporary accommodation housing stock
• Lead on developing initiatives to increase the participation of a wide range of tenants and leaseholders in all engagement events and activities, liaising with internal and external partners ensuring value for money
• Provide event support and advice to tenants and leaseholders, implementing a plan to ensure that 'hard-to-reach' groups are involved
• Encourage and support residents to take an active role in reducing the carbon footprint through sustainability projects
• Organise the production of promotional materials and publicity materials for resident engagement activities

Benefits:

• 34,434 per annum
• Pension

Experience required:

• Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights
• Knowledge of housing maintenance, housing law, welfare benefits, tenancy management is beneficial
• Self-motivated, and pro-active
• Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.