Key Responsibilities (Part Time Role Between 19 - 23 hours per week :
Office Administration: Act as the first point of contact for residents, leaseholders, and contractors, answering calls and managing correspondence.
Maintenance Coordination: Log reported maintenance issues, source quotes from contractors, and track jobs through to completion.
Site Inspections: Carry out regular visits to our London portfolio to check on building standards, inspect communal areas, and identify required maintenance.
Compliance & Reporting: Assist with health and safety records, monitor contractor compliance, and prepare site visit reports.
General Support: Support the property managers with mail merges, updating property databases, and preparing leaseholder communications.
About You:
You are highly organised, with the ability to manage multiple tasks and prioritise effectively.
You possess excellent communication skills, both written and verbal (great for dealing with leaseholders and contractors!).
You are confident, presentable, and happy to travel across London to conduct site visits.
Previous administration or customer service experience is required. (Note: While block management experience is a bonus, a can-do attitude and strong IT/organisational skills are just as important).
