Business Support Administrator

We are currently recruiting for a Business Support Administrator to join a company based in Leighton Buzzard. Our client are one of the local leaders within their industry, and are recruiting due to continued growth.

Working Hours: Monday-Friday, 09:00am - 17:30pm.

Contract Type: Perm.

Location: Leighton Buzzard - fully office based, no remote working .

Overview:

• To provide administrative support for in all departments. The following list includes the tasks required to fulfil the job role. This list is intended as a general guideline and is not exhaustive.
• Filing - Both electronic and hard copy.
• Corresponding with clients and third parties via telephone and email.
• File opening and dealing with the necessary compliance including ID checks.
• Recording any chargeable time as required.
• Photocopying and preparing bundles or other relevant enclosures.
• Scanning generally and scanning and labelling the department's post.
• Dealing with letters/attendance notes.
• Updating and maintaining databases to correspond with the documents held in the storage.
• General administrative assistance
• Updating case management system to include assisting with paperless department.
• Raising cheque / Bacs / TT requests.
• Taking new client enquiries and allocating appointment slots.
• Taking the overflow telephone calls from reception.
• Franking the firms post & organising any DX items.
• Making files ready for archiving and dealing with all necessary compliance procedures.
• Covering reception at lunchtimes and holiday cover
• Generally ensuring compliance with the firm's procedures, policies.

Required Skills:

• Administrative / IT skills.
• Accurate and methodical work.
• Good time keeper.
• Good interpersonal & organisational skills.
• Ability to work unsupervised.
• Work to high levels of accuracy & attention to detail.
• Confident dealing with a wide range of people via telephone, email or face to face.
• Professional telephone manner.
• Ability to work under pressure in a busy office.

Experience & Knowledge Required:

• Previous experience in an administration role.
• Confident working with Microsoft Office software (mainly Outlook, Excel & Word).
• Familiar working with case management systems.
• Telephone/reception experience.