Sales Administrator

We're working with a well-established organisation within the textiles sector who are looking to add a Sales Administrator to their busy commercial team based in Smethwick. This is a fantastic opportunity for someone with strong administrative experience to join a fast-paced, supportive environment where accuracy and organisation are key.

Benefits:

• Salary up to 28,000
• Hours of work: 08:00am 16:30pm Monday to Friday 37.5 hours per week
• Location: Smethwick
• 29 days holiday
• Free onsite parking
• Discounted Gym Membership
• Employee discounts
• EAP Scheme
• Stable, long-term opportunity within an established business
• Varied and fast-paced role with real responsibility
• Supportive team environment

The Role
As a Sales Administrator you'll provide full administrative support to the commercial office, ensuring customer records, contracts, and reports are managed accurately and efficiently. This is a varied position where you'll be a key point of contact for both internal teams and external customers.

Key Responsibilities

• Managing incoming communication via phone, email, and in person
• Processing contractual documentation in line with company procedures
• Updating internal systems and maintaining accurate customer records
• Producing detailed reports for both internal stakeholders and customers
• Processing sales orders, raising invoices, and managing billing queries
• Handling manual invoices and credit notes
• Supporting CRM systems, including assisting with internal training
• Managing customer pricing updates and communicating changes
• General administration including bookings, stationery, and invoice processing
• Continuously reviewing and improving internal processes

Skills/Experience required:

• Previous experience within a sales administration or busy admin environment
• Strong working knowledge of Microsoft Office, particularly Excel
• Experience using CRM systems and internal databases
• Highly organised with the ability to manage multiple tasks and deadlines
• Excellent communication skills, both written and verbal
• Able to work independently and use initiative

If this sounds like you, please apply today!