Administrator

A leading company based in the Norfolk area is seeking to appoint a Customer Support Administrator to join their business.

The position will be administration focused, supporting the existing business teams.

Responsibilities of the Administrator will include:

• Answering internal telephone calls
• Responding to requests internally
• Following up on staff enquiries
• Working to quality standards
• Processing orders
• Delivering excellent levels of customer service, on the telephone
• Computer literate and confident using various IT systems - Excel and Word
• Attention to detail and solution driven
• Generating invoices and company correspondence
• Dealing with supplier invoices
• Ad-hoc hotel and travel bookings supporting directors within the business

Candidates should have a strong customer service background, excellent communication skills and be well presented.

Applicants should be confident communicating in a customer focused environment and possess good organisation and administration skills.

This is a great opportunity to join an established team as part of a highly successful organisation. The role is full time, permanent and offers an attractive salary based on experience within in a similar role. However the key to this role is finding the right individual so if you have a background in customer service within a fast paced business and feel this is the role for you - please do apply

Full system and company training will be given.