Our client is looking for a proactive and organised Contract Service Administrator to support their busy Customer Service team. This is a key role providing admin support to engineers, coordinating services, and ensuring a smooth experience for clients.Key Responsibilities:
Handle inbound customer enquiries and schedule engineer visits
Process orders, payments, and maintain accurate records
Use CRM systems to manage job flow
Liaise with suppliers and internal teams
Support out-of-hours winter rota (Oct-Mar)
Ideal Candidate:
Previous experience in administration or customer service
Strong communication and organisation skills
Confident using Microsoft Office and CRM platforms
Detail-focused, proactive, and calm under pressure
Comfortable dealing with social housing tenants
GDPR-aware and professional in approach
Benefits:
£24,000 - £27,000 salary (DOE)
28 days holiday including bank holidays
Company pension scheme
Free on-site parking
Supportive and friendly team environment
Full training and progression opportunities
Interested?This is a great opportunity to join a growing business that values dedication and initiative, if you are interested please contact Harriet at If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities.
