Client Services Administrator

Reed Business Support are recruiting for a Client Services Trainee Vetting Agent on behalf of a well-established, international organisation operating within the technology and security sector. This is an excellent opportunity for a motivated individual looking to build a long-term career within a regulated, professional environment.

This role would suit someone who is detail-oriented, customer-focused, and confident working in a fast-paced setting, with the opportunity to develop specialist knowledge through structured training and ongoing support.

About the Role

As a Client Services Trainee Vetting Agent, you will play a key role in supporting internal teams and external customers while ensuring industry and regulatory standards are met.

Key responsibilities include:

• Managing customer correspondence and requests in a timely and accurate manner
• Reviewing documentation and information to ensure compliance with regulatory requirements
• Maintaining accurate records and updating internal systems
• Communicating professionally with stakeholders at all levels
• Supporting wider team objectives and meeting agreed service levels and KPIs
• Using language skills (French and/or Portuguese) to assist with queries and documentation where required

About You

To be successful in this role, you will demonstrate:

• Fluent written and spoken English, plus French and/or Portuguese
• Strong communication and customer service skills
• Excellent organisational skills with strong attention to detail
• Ability to manage multiple tasks and work to deadlines
• Confidence using Microsoft Office and database or CRM systems
• A proactive, positive approach and the ability to work both independently and as part of a team

Previous experience in an office-based, customer service, administration or compliance-focused role would be beneficial, though full training will be provided.

What's on Offer

• Competitive salary within the local market
• Hybrid working following initial training
• Structured onboarding and ongoing development
• Supportive team environment within a growing organisation
• Pension scheme and additional benefits typical of the sector
• Long-term career progression opportunities

If you are interested in this Client Services Trainee Vetting Agent opportunity, please apply today. Reed Business Support look forward to supporting you with the next step in your career.