Customer Service Administrator

Our client is a successful business on the outskirts of Leicester. They are looking for a Customer Service Administrator to join their team on a full-time basis to cover maternity leave until April 2027.

Main duties will include:

• Answering customer enquiries via phone and email
• Providing exceptional customer service to customers
• Providing technical advice on products
• Raising purchase orders
• Producing invoices
• Updating customers regarding deliveries
• Answering queries quickly and efficiently
• General aftersales administrative support

The successful candidate will have:

• Excellent problem-solving skills
• A strong work ethic and the want to get involved in a varied role
• Strong customer service skills
• Enthusiastic team player
• Calm and professional telephone manner
• Good IT skills

Please contact Emma ASAP if this looks like your next role or apply via the advert!

We endeavour to reply to every candidate, every time but if you haven't heard back within 10 days please understand that you have unfortunately been unsuccessful for this position or the position has been filled. Please call the office or send an email to discuss other potential positions.