Family Hub Information and Admin Assistant / Reception - Local Authority

Information and Administration Assistant

• Pay per hour: Umbrella - £17.42 or PAYE £13.77
• Location: Family Hubs (multiple sites across Bolton)
• Job Type: Interim / Full time hours

An exciting opportunity has arisen for three enthusiastic and committed Information and Administration Assistants within the Start Well Service, based in our Family Hubs. This role is essential in providing a friendly and efficient 'meet and greet' service and supporting the administrative functions of the service.

Day-to-day of the role:

• Provide a welcoming 'meet and greet' service for local families and partner agencies at the Family Hub reception.
• Manage room bookings, handle telephone and email correspondence, and take notes during meetings.
• Perform administrative tasks such as petty cash administration, purchasing, and budget monitoring.
• Update digital channels and ensure accurate data entry and management.
• Support the safe operation of the centre alongside Centre Assistants.
• Work flexibly as part of a rota, with hours ranging from 8:30am to 6pm, Monday to Friday, including some late openings and occasional Saturdays.

Required Skills & Qualifications:

• Experience working with families and in administrative roles.
• Good communication skills and the ability to work effectively as part of a team.
• NVQ Level 2 in Customer Services or Administration, or equivalent experience.
• Flexibility to work across multiple Family Hub sites and adapt to varying daily locations.
• Enhanced DBS check required due to the nature of the role involving children and young people.

Benefits:

• Competitive hourly rate (Umbrella or PAYE options available).
• Opportunity to work in a dynamic environment with a diverse team.
• Gain extensive experience in administrative support and customer service within the public sector.

To apply for the Information and Administration Assistant position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.