| Description: |
We are seeking an experienced and highly organised Executive Assistant to provide comprehensive personal and administrative support to my client, who is a partner in the business. This is a pivotal role, requiring an individual who is confident, discreet, and capable of managing multiple priorities within a fast-paced professional environment. The successful candidate will act as the first point of contact for both internal and external stakeholders, managing a wide range of administrative and compliance-related responsibilities. They will play a key role in ensuring the smooth day-to-day operation of the Partners' office. Previous experience as a Personal Assistant or Executive Assistant within a professional services environment is essential, ideally within the property, legal, or financial services sectors. Candidates must demonstrate excellent written and verbal communication skills - Providing high-level personal assistant support to all four Partners, managing diaries, appointments, and travel arrangements.
- Preparing, proof reading, and formatting correspondence, reports, presentations, and other documents on behalf of the Partners.
- Organising and minuting internal and external meetings, including preparation of agendas and follow-up on action points Screening and managing Partner emails and telephone calls, responding where appropriate and prioritising accordingly.
- Coordinating Partner-related projects and ensuring key deadlines are tracked and met.
- Acting as the professional first point of contact for clients, visitors, and other stakeholders attending the office.
- Managing the meeting room calendar and ensuring meeting rooms are appropriately prepared for client-facing appointments.
- Handling incoming calls and directing enquiries to the appropriate person in a professional and timely manner.
- Maintaining a welcoming and professional environment reflective of the firm's values and brand.
- Assisting with general compliance administration, including maintaining registers, tracking renewal dates, and co-ordinating documentation.
- Supporting regulatory and audit processes by preparing and collating relevant files and documentation.
- Monitoring and maintaining compliance-related records, policies, and procedures under the direction of the Partners.
- Liaising with external compliance advisers and regulatory bodies as directed.
- Serving as the first point of contact for client complaints received by telephone, email, or in person.
- Logging all complaints accurately and in a timely manner in accordance with the firm's complaints procedure.
- Acknowledging receipt of complaints and issuing initial responses within required timeframes.
- Escalating complaints to the relevant Partner or designated Complaints Handler, ensuring full documentation is passed on.
- Maintaining the complaints register and producing summary reports as required.
- GDPR - Initial Contact & Data Administration.
- Assisting in the maintenance of data processing records and supporting periodic data audits.
- Ensuring data handling practices within the Partners' office comply with the firm's GDPR policy and UK data protection legislation.
- Assisting with staff awareness and communications relating to data protection obligations.
AGSOH Able to commute to West Sussex border If your application is successful, you will be contact shortly. The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry.  |
