Senior Administrator

I am recruiting for a wonderful business in Cramlington. Having gone through a huge period of change and growth, they now require a Senior Administrator to join them on a permanent basis. With welcoming staff, they pride themselves on being close-knit, approachable and open. This company can provide a long-term opportunity for the right person and offering an attractive salary, as well as 25 days holiday plus bank holidays, this could be the perfect role for you.
Having personally met your boss, I can assure you they are not only friendly, fair and supportive, but committed to providing a warm working environment, where you will be busy, but in a stress-free way.

They are looking for someone with staff supervision experience, excellent attention to detail, as well as a competent IT user. It is essential that you have worked in a Sales Administration role previously and that you enjoy assisting customers and resolving queries, as well as motivating staff.

Duties within the role:

Sales & Order Processing
- Raise customer quotations accurately and in a timely manner
- Generate sales orders and ensure all documentation is complete
- Create and issue purchase orders to suppliers
- Manage order confirmations and track order progress
- Book and check deliveries, ensuring any discrepancies are resolved quickly

Stock & Supply Chain Support
- Order stock as required and maintain appropriate stock levels
- Monitor, update, and manage stock records
- Liaise with suppliers regarding lead times, pricing, and availability

Customer & Internal Communication
- Answer incoming calls and provide professional customer support
- Respond to customer enquiries via phone and email
- Coordinate with internal teams to ensure smooth order fulfilment

Travel & Administration
- Book travel and accommodation for staff as required
- Maintain accurate records, files, and general administrative duties
- Support the wider team with ad hoc administrative tasks

For more information, please don't hesitate to contact me.

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