Head of Sales

Your new company
Hays are seeking an experienced and driven Head of Sales to lead, manage, and motivate our clients' Manchester city centre-based sales function within a professional services environment. This is a senior leadership role responsible for driving revenue growth, developing high-performing sales teams, and owning the full client and customer journey from initial engagement through to long-term relationship management.The successful candidate will be hands-on, process-driven, highly client-facing, and passionate about building both people and scalable sales operations.This is a fully office based role in Manchester city Manchester.

Your new role
Key Responsibilities

• Lead, coach, and motivate the sales team to consistently achieve and exceed targets
• Set clear sales strategy, objectives, and performance metrics aligned to business goals
• Take ownership of the end-to-end client and customer journey, with previous experience from lead qualification through onboarding, delivery handover, and ongoing account growth.
• Act as a senior client-facing leader, strengthening relationships with key clients and stakeholders
• Design, implement, and continuously improve structured sales processes and pipelines
• Ensure sales activity is well-documented, data-driven, and CRM-led
• Collaborate closely with marketing, delivery, and leadership teams to ensure a seamless customer experience.
• Identify new business opportunities, upselling and cross-selling potential within existing accounts
• Provide accurate sales forecasting, reporting, and insights to senior leadership

• Significant experience in sales within a professional services environment
• Demonstrated success in leading, managing, and motivating sales teams
• A background as a hands-on sales professional, not solely a people manager
• Extensive client and customer-facing experience at a senior level
• Proven ownership of the full end-to-end client journey
• Strongly process-driven, with experience building and embedding sales frameworks
• Comfortable using CRM systems, sales reporting, and data to drive decisions
• Excellent communication, negotiation, and stakeholder management skills

• A senior leadership role with real influence over commercial strategy
• Competitive salary of £50,000 and performance-related bonus
• Excellent culture and Manchester city centre offices.
• Opportunity to shape and grow a high-performing sales function