Payroll, Pensions & HR Administrator

Your new company
West Sussex County Council is dedicated to delivering high quality services that make a real difference across the community. Joining their HR Shared Services team means becoming part of a supportive, people focused environment that underpins the smooth running of the entire council and local schools. You'll be working in a modern shared service function that values teamwork, continuous improvement, and a culture where every individual's contribution is genuinely valued.
Your new role
As a Payroll, Pensions & HR Administrator, you'll play a key role in delivering accurate, efficient and customer focused administrative support across payroll, pensions and HR processes. This is a varied and fast paced role where you'll be responsible for:

• Setting up new starters and processing contractual changes
• Managing payroll calculations and updates with precision
• Supporting pensions administration, including maintaining accurate pension records
• Processing DBS applications and right to work documentation
• Producing standard correspondence and maintaining employee records
• Responding to telephone, email and written queries in a professional, supportive manner
• Working with SAP and other large HR/payroll systems to ensure accurate processing
• Handling confidential and sensitive information with the highest level of discretion

• Strong numeracy skills and the ability to work confidently with figures
• Excellent written and verbal communication skills
• Good analytical and problem solving abilities
• Confidence using MS Word, Excel and Outlook
• Experience delivering high quality customer service
• The ability to prioritise workloads and meet daily deadlines
• A positive, adaptable approach to change and learning new systems
• GCSEs (A-C) in Maths and English or equivalent experience
• Experience with HR, payroll, pensions or financial systems is desirable but not essential.