Temp Complaints Administrator

Location: Liverpool City Centre (Hybrid)
Contract: Temporary
Start Date: ASAP
I'm looking for a highly organised Complaints Administrator to support a busy team during a period of increased workload. This is a great opportunity for someone who thrives in a fast-paced environment and has strong attention to detail.
You'll play a key role in ensuring complaints are logged accurately and efficiently, helping the wider team maintain excellent service standards.
Key Responsibilities

• Input and update complaints data into internal systems with a high level of accuracy
• Manage incoming information and ensure all records are maintained in a timely manner
• Support the complaints team with administrative tasks as required
• Handle sensitive information with professionalism and confidentiality
• Work collaboratively with colleagues across the business

• Previous administrative experience within a regulated environment
• Strong data entry skills with excellent accuracy
• Ability to work quickly and efficiently under pressure
• Confident in using IT systems and learning new software
• Reliable, proactive, and able to work independently

• Full time, temporary position for 4 weeks
• Hybrid working (2 days from home)
• Supportive team environment
• Immediate start
• Opportunity to gain experience within a well-established financial services organisation