Administration Assistant

Administration Assistant

Location: CardiffJob Type: Full-time (37 hours per week)Pay: Up to £13.47 per hour

We are seeking a dedicated Admin Assistant to join a respected services team to play plays a key part in providing administrative support to a hub; helping to ensure the effective delivery of social care services.

Day-to-Day Responsibilities:

• Maintain and update an electronic referral management system, including processing contacts, and closures.
• Provide reception support, manage telephone enquiries, take accurate messages, and ensure timely distribution.
• Assist with preparing meeting documentation, support safeguarding-related administrative processes, and maintain effective filing systems.
• Support day-to-day office operations, including ordering goods and services, handling mail, and maintaining office supplies.
• Compile, update, and provide statistical and performance information as required.

Required Skills & Qualifications:

• Educated to GCSE standard or equivalent.
• Competent in IT, including the use of Microsoft Word, Excel, and database systems.
• Recent experience in an office-based administrative role.
• Clear and effective written and verbal communication skills.
• Ability to organise workloads, prioritise tasks, and work effectively under pressure.
• Strong commitment to customer service and collaborative working.
• Ability to maintain confidentiality at all times.

Benefits

• Access to training and development opportunities in line with organisational policies.
• Commitment to maintaining health & safety standards and promoting equal opportunities.
• Flexible working arrangements, with the role requiring work from various locations as operationally required.

Application Process

To apply for this position, please click "Apply Now" to submit your updated CV.