Administration Manager

We are working with a highly respected, fast-growing organisation to recruit an experienced Administration Manager to lead and develop their operational support functions. This is an exciting opportunity for an Administration Manager to join a forward-thinking business that places collaboration, client service, and operational excellence at the heart of everything it does. If you are an ambitious Administration Manager looking to make a real impact, this role offers both challenge and progression.

As a recruitment partner, we are seeking a proactive and hands-on Administration Manager who can oversee daily operations, drive efficiencies, and lead both administration and finance teams. You'll play a pivotal role in ensuring smooth business operations while maintaining exceptional service standards for clients.

As Administration Manager, you will:

• Oversee the day-to-day operations of administration and finance teams to ensure efficiency and productivity
• Lead, mentor, and support team members, aligning performance with business objectives
• Manage and enhance the customer service function, ensuring high levels of client satisfaction
• Monitor workloads and allocate resources effectively to meet business demands
• Ensure compliance with relevant regulations, policies, and industry best practices
• Oversee supplier and contractor relationships, including procurement and performance management
• Analyse client feedback and implement service improvements
• Manage onboarding, training programmes, and ongoing staff development
• Oversee IT systems, including CRM platforms, ensuring optimal performance and usage
• Ensure compliance with data protection regulations, including GDPR and cybersecurity standards

We are looking for candidates who bring:

• Proven experience in an Administration Manager or similar leadership role
• Strong team management and supervisory experience
• A hands-on, collaborative approach with the ability to support teams when needed
• Experience in a customer-focused environment with a commitment to service excellence
• Strong knowledge of CRM systems, project management tools, and process improvement
• Excellent organisational skills with the ability to manage multiple priorities
• Strong analytical thinking and confident decision-making ability
• Outstanding communication skills, both written and verbal

Why Join this Team?

• Join a growing and progressive organisation with a strong reputation
• Opportunity to shape processes and influence operational success
• Work in a collaborative and supportive environment
• Competitive salary and benefits package

Genuine career development opportunities

If you are an experienced Administration Manager looking for your next opportunity, we'd love to hear from you. Apply today with your CV to find out more about this exciting role.