Administrator (Bank)

1. To provide accurate and efficient typing support from written and recorded material,

utilising Microsoft Office to ensure the layout and appearance meet corporate standards,

maintaining confidentiality at all times.

2. To support the Registered Manager and Deputy Manager (if applicable) in the delivery of

corporate/strategic objectives and administration tasks, including diary management,

preparation and coordinating for/of meetings.

3. To produce reports on an ad-hoc basis in a format appropriate to the audience.

4. Coordinate (in association with the Deputy Manager) the duty rota, liaising with the staff

and external agency when required.

5. To sort and distribute mail accordingly throughout the location.

6. To design, draft and prepare presentational material as and when required.

7. To design service user friendly documentation as and when required.

8. To co-ordinate, prepare and record documentation for meetings, to include drafting,

typing, copying, collation and circulation of papers.

9. To set up and maintain an efficient manual filing system in support of the service,

reviewing in order to meet changing demands in consultation with the Registered

Manager and administrative support team.

10.To assist with the collation, storage and recording of archive documentation.

11.To set up and maintain efficient and effective monitoring systems to include all quality

audits; Care Quality Commission reports, safeguarding, complaint, incident/accident

reports and provider visit reports. To ensure that hard and soft copies are filed within the

appropriate folder.

12.To arrange meetings and travel arrangements as and when required.

13.To update and maintain electronic diaries for the Registered Manager and Deputy

Manager using Microsoft Outlook.

14.To share responsibility for covering reception as and when required.

15.To share responsibility for providing support within the remit of the administrative support

team under the direction of the Registered Manager.

16.To plan, organise and prioritise own workload to meet deadlines

Personal Specification

Educated to QCF level 5 or degree level business administration or equivalent

Excellent communication skills, both written and verbal

Excellent Microsoft Word, Excel and Outlook skills

Advanced internet use skills

Previous experience required at least 3 years

Knowledge and experience of working with vulnerable adults an advantage