Logistics Administrator

Reporting into the Transport Manager, you will play a key role in supporting the day-to-day operation of the Transport Department. You'll be responsible for ensuring customer orders are processed accurately and efficiently, while maintaining excellent communication with customers, contractors, drivers, and internal teams.

• Accurately capturing and inputting customer orders received via phone and email
• Liaising with customers and resolving queries in a professional and timely manner
• Coordinating stock movements between sites alongside the Transport Supervisor and Manager
• Booking deliveries via web portals, phone, and email in conjunction with route planning
• Debriefing drivers and ensuring all paperwork is completed and filed correctly
• Managing contractor bookings and supporting the administration of agency staff
• Overseeing pallet collection, returns, and associated administration
• Maintaining organised order inboxes and accurate transport records
• Supporting the smooth day-to-day running of the transport office

• Previous experience in a transport, logistics, or administration role is desirable
• Experience using excel (Formulas)
• Strong organisational skills with excellent attention to detail
• Confident communicator with the ability to build positive working relationships
• Comfortable working with IT systems and data input
• Able to prioritise workload effectively in a busy environment
• A proactive and flexible team player with a can-do attitude