office administrator / admin

About Us:

We are a growing small roofing company dedicated to delivering high-quality workmanship and excellent customer service. We are looking for a reliable and organized Office Administrator to help manage daily operations and support our team.

Key Responsibilities:

• Manage incoming calls, emails, and customer inquiries in a professional manner
• Schedule appointments, site visits, and coordinate with roofing crews
• Maintain and update customer records using CRM software
• Prepare quotes, invoices, and basic reports
• Track jobs from initial inquiry through completion
• Handle general office duties such as filing, data entry, and document management
• Assist with bookkeeping tasks (e.g., logging expenses, basic accounts tracking)
• Liaise with suppliers and order materials when needed
• Ensure smooth day-to-day office operations

Requirements:

• Proven experience as an Office Administrator or similar role
• Strong familiarity with CRM systems (e.g., Salesforce, HubSpot, or similar)
• Excellent organizational and multitasking skills
• Good communication skills (written and verbal)
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Ability to work independently and take initiative
• Attention to detail and problem-solving skills