Loans Administrator

Loans Administrator
Location: Tonbridge

Salary: (phone number removed) per annum + Benefits including Generous Annual Leave + Bank Holidays, 24/7 GP, EAP, Private Medical (eligible), Income protection, Pension, Life assurance,

Hours: 8.30-5pm Monday - Friday. (Working pattern is based on 4 days a week, with Fridays as a non working day).

Do you thrive in a environment where customer service and financial accuracy is paramount? If so, we have the perfect opportunity for you!

What You'll Do:
You'll play a vital role in guiding customers through their lending journey. Your enthusiasm and expertise will help them navigate the lending process with ease. Here's what you can expect in this exciting role:

• Build and maintain strong relationships with customers by providing exceptional service and support.
• Assist clients in understanding their lending options and help them make informed decisions.
• Follow Lending Services processes and procedures to ensure compliance with regulatory, legal and internal policy requirements.
• Complete checks accurately and flag discrepancies, issues or risks promptly to the Senior Lending Services Officer.
• Ensure loan documentation and records are complete, accurate and audit ready.
• Handle loan applications efficiently, ensuring accuracy and compliance within relevant policies.
• Address any enquiries or concerns, providing timely solutions and fostering customer satisfaction.
• Work closely with colleagues to enhance the lending experience and drive team success.

Who You Are:

Experience: Previous experience in lending or finance, from a regulatory environment. (Banking/Insurance/Financial)

Education: Relevant skills gained from a Business and/or Finance Educational Background, or similar.

Skills: Strong analytical skills with a keen attention to detail.

Communication: Excellent verbal and written communication skills.

Empathy: A genuine passion for helping others and an understanding of the challenges they face.

Team Player: Ability to work collaboratively in a cheerful and supportive environment.

Ready to Make a Difference?
If you are excited about this opportunity and ready utilise your skills, we want to hear from you! Apply now to become a part of a dynamic organisation.

How to Apply:

Send your CV online for consideration for this role.

This role is being managed by Debbie Foster - Office Angels - Tunbridge Wells - (phone number removed)

(url removed)

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.