Sales Administrator

The Sales Administrator will support the customer service department within the retail industry by handling administrative tasks, ensuring smooth communication, and maintaining accurate records. This permanent position offers an opportunity to contribute to a growing team while enhancing organisational efficiency.

Client Details

This role is with a medium-sized organisation who are known for its commitment to delivering high-quality products and excellent customer service. The company fosters a professional work environment with a focus on operational excellence.

Description

• Manage and process customer orders accurately and efficiently.
• Coordinate with the sales and logistics teams to ensure timely order fulfilment.
• Maintain up-to-date records of customer accounts and transactions.
• Respond promptly to customer queries and provide detailed information as needed.
• Generate sales reports and analyse data to support decision-making.
• Assist in preparing quotes, invoices, and other sales-related documents.
• Collaborate with internal departments to resolve any order discrepancies.
• Contribute to process improvement initiatives within the customer service department.

Profile

A successful Sales Administrator should have:

• Strong organisational and multitasking skills.
• Sales administration experience.
• Proficiency in using relevant software for data entry and reporting.
• Excellent communication skills, both written and verbal.
• A keen attention to detail and accuracy in administrative tasks.
• A customer-focused approach with the ability to handle queries professionally.
• Previous experience in a similar role within the retail industry is advantageous.

Job Offer

• A competitive salary ranging from £26,000 to £28,000 per annum.
• A permanent position within a supportive and professional team.
• Opportunities for skill development and career growth.
• A collaborative work environment.

If you are ready to take the next step in your career as a Sales Administrator, apply now to join a dedicated team making an impact in the customer service department.