Administrator (Administration Assistant)

Administrator (Administration Assistant)

An excellent opportunity for a highly organised Administrator (Administration Assistant) with strong administration, customer service and office support skills to join a busy residential service environment, providing reception, data entry and administrative support.

If you've also worked in the following roles, we'd also like to hear from you: Office Administrator, Administrative Assistant, Front of House Receptionist, Office Coordinator, Clerical Assistant, Admin Assistant

PLEASE NOTE: Due to the gender specific nature of this role, applications can only be accepted from women candidates. This includes all women whose legal gender is female, including those who hold a Gender Recognition Certificate (GRC). Gender is considered to be a genuine occupational requirement in accordance with the Equality Act 2010

SALARY: £25,500 per annum + Benefits

LOCATION: Bristol, South West England (100% Onsite)

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 37 Hours per Week, Monday to Friday

JOB OVERVIEW

We have a fantastic new job opportunity for an Administrator (Administration Assistant) to join a specialist residential service supporting individuals with complex needs. The organisation provides structured support within a professional, high-standard environment focused on safeguarding and rehabilitation.

As an Administrator (Administration Assistant) within the Criminal Justice Approved Premises, you will provide essential administrative support, ensuring accurate record keeping, database management and smooth day-to-day office operations. You will also act as the first point of contact, delivering a professional reception and customer service experience.

The Administrator (Administration Assistant) role is key to maintaining efficient processes, supporting staff and contributing to a safe and organised setting. You will work both independently and collaboratively, managing competing priorities and sensitive information.

APPLY TODAY

Ready to make your next career move? Apply Now with your CV along with a Short Covering Letter detailing your reasons for applying and why you feel you are suitable for this role.

DUTIES

Your duties as the Administrator (Administration Assistant) include:

• Reception Management: Act as the first point of contact for visitors and residents, maintaining a professional front of house service
• Call Handling: Manage incoming and outgoing telephone calls, taking messages and responding to enquiries appropriately
• Database Management: Maintain accurate records and update resident information using approved systems
• Documentation Preparation: Prepare and process paperwork for admissions, inductions and risk management
• Administrative Support: Provide general office support including filing, data entry and record keeping
• Meeting Coordination: Organise meetings, prepare agendas and take and distribute minutes
• Stock Control: Monitor and order stationery and office supplies as required
• Facilities Coordination: Liaise with maintenance, cleaning and laundry services
• Post Management: Handle incoming and outgoing mail efficiently
• Health & Safety Compliance: Maintain records and ensure adherence to procedures
• Financial Admin: Manage petty cash and vouchers in line with procedures where authorised
• Equipment Support: Assist with office equipment maintenance and arrange repairs when needed

CANDIDATE REQUIREMENTS

ESSENTIAL

• Due to the gender specific nature of this role, applications can only be accepted from women candidates. This includes all women whose legal gender is female, including those who hold a Gender Recognition Certificate (GRC). Gender is considered to be a genuine occupational requirement in accordance with the Equality Act 2010
• Previous experience in an administrative support or office administration role
• Strong IT skills including MS Office, Word, Excel and database systems
• Good numeracy and literacy skills
• Excellent communication skills, both written and verbal
• Ability to prioritise workload and meet deadlines
• Experience with data entry, record keeping and office systems
• Ability to handle confidential and sensitive information appropriately
• Strong organisational and multitasking skills
• Ability to work independently and as part of a team
• Professional and approachable manner when dealing with a wide range of people

DESIRABLE

• Experience working with individuals facing social or personal challenges
• NVQ Level 2 or Level 3 in Administration or equivalent qualification
• Knowledge of Health & Safety procedures
• Experience supporting teams in a residential or public sector environment

This role is subject an Enhanced DBS check

CLOSING DATE: 3rd May 2026

INTERVIEWS: Interviews will take place face-to-face in Bristol

HOW TO APPLY

To be considered for this job vacancy, please submit your CV along with a short covering letter detailing your reasons for applying and why you feel you are suitable. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P14616

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