Executive Administrative Assistant

Executive Administrative Assistant

Location: Grandtully (PH9 0PL) between Aberfeldy & Pitlochry, 30 minutes drive from Perth.

A rare opportunity to join our small professional team producing and selling award-winning world class gourmet chocolates. This role requires an organised mind which thrives on numerical and literary precision, enjoys leaving the office to lend a hand in other departments where needed, as well as being a kind and fluent communicator.

About the role of Executive Administrative Assistant:

Supports the CEO both in the office as personal assistant, administrative assistant, reception and trade client sales, and also some cover in the retail and packing areas when support is needed. Maintains systems including financial, personnel, statistics, website, communications, buildings and equipment.

Benefits:

• Full-time, year-round work, with excellent pay (£13-15/hr)
• Being surrounded by a kind and supportive team
• Training according to a clear manual
• Usual working hours 9 to 5.30 Monday to Friday
• Various Discretionary Bonuses
• Employee discount
• Free on-site parking
• Sick pay
• Smart-casual dress

Requirements:

• Live within daily travelling distance of PH9 0PL
• Legal right to work in the UK for at least 3 more years. No visa sponsorship.
• Long term commitment for at least several years.

Required Education, Training, Experience:

• The highest standard of both literacy and numerical accuracy is essential. Excellent spelling, grammar and maths must be balanced with a friendly disposition that enjoys talking to customers.
• University level education or several years of professional office experience.
• Fully conversant with Word and Excel. Sage experience beneficial.
• Full training given according to a clear manual, but experience with administration and financial record-keeping background is highly desirable.

Required Skills and Abilities:

• Communicates fluently with the CEO. Pro-actively anticipates need for assistance and works efficiently and calmly under pressure with multiple tasks.
• Enjoys assisting customers and clients and has a kind and positive disposition that is considerate of all people equally. Actively supports a safe social environment by not participating passively or actively in gossip or backbiting.
• Demonstrates a clear understanding of the Highland Chocolatier brand and range in order to convey the correct image, information and product suggestions pro-actively to clients and meticulously upholds company standards and style.
• Capable of maintaining a high level of trust and confidentiality.
• Able to communicate well even with difficult clients, customers and suppliers as well as handle complaints calmly and firmly.
• Demonstrates humility in recognizing their own weaknesses and courage in challenging them for the betterment of the team.
• Excellent organisational skills, literary and numerical accuracy for formal correspondence and financial reconciliation.
• Has a sharp eye for detail and follows directions precisely with an open attitude of continuous improvement and learning from others.
• Follows all procedures without exception. Enjoys an efficient, systematic and methodical approach to work at a consistently high level of quality. Is punctual and reliable.