Repair Administrator

Location: Cambridge (CB25)
Type: 3 month contract, possible extension
Hours: 9am - 5pm Monday to Thursday, 9am - 4.30pm Friday
Rate: 15.59 per hour
Job Reference: 36117

We're looking for a Repairs Administrator to join an established team and help support the repair and disposal services. In this role, you'll help make sure everything runs smoothly-from dealing with customer queries to organising repairs and helping manage the repairs process from start to finish.

Responsibilities
Handle customer enquiries and keep them updated on repair progress
Organise and track items being sent for repair or disposal
Help manage the schedule for collections and deliveries
Keep records up to date and prepare reports
Work with internal and external teams to keep things running smoothly
Support management with improving processes and audits
Maintain high levels of customer service

Requirements
Familiar with ERP systems and following business processes
Strong attention to detail
Process focused approach to quality
Ability to learn new processes and tools quickly under instruction
Computer literate and able to use Microsoft Excel, Outlook and Access
Willing and able to support the team in receiving, handling and dispatching devices

Please contact us as soon as possible for more details or apply below!