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Security Receptionist

Posted: 17/04/26
Recruiter:Trinity Resource Solutions
Reference:3098981491
Type:Permanent
Salary:£28,000 Annual
Location:Buckinghamshire
Description: We are seeking a professional and proactive Reception & Security Support Officer to be the first point of contact for visitors and staff. This role is key to ensuring a safe, welcoming, and well-organised environment while supporting both front-of-house operations and site security.

Key Responsibilities
  • Visitor Management:
    Welcome all visitors, book them into the site, issue appropriate ID passes, and notify their host promptly.
  • Customer Service:
    Provide a high standard of visitor care, including informing guests of available services and refreshments.
  • Security Compliance:
    Ensure all visitor security procedures are strictly followed and maintained at all times.
  • Communication Hub:
    Answer, screen, and direct incoming calls, handle general enquiries, and operate tannoy systems where required.
  • Reception & Facilities Upkeep:
    Maintain a clean, organised reception area and associated rooms, reporting any maintenance issues to Facilities.
  • Security Support:
    Work closely with the security team and provide assistance as required.
  • Emergency Response:
    Respond effectively to emergency situations, including evacuations and invacuations, following site procedures.
  • Mail Handling:
    Receive, sign for, and distribute incoming post. Sort and deliver mail to the correct departments.
  • Outgoing Mail:
    Accurately frank or stamp outgoing mail and coordinate collection with security for Royal Mail.
  • Incident Reporting:
    Report all incidents and emergencies to the Security Manager in a timely and accurate manner.
Additional Duties
  • Carry out any other tasks as required to support operational efficiency and service quality.
  • Participate in training and personal development activities.
  • Communicate effectively with senior management, ensuring they are informed of any issues that may escalate.
About You
  • Excellent communication and interpersonal skills
  • Strong organisational skills and attention to detail
  • Ability to remain calm and professional in emergency situations
  • A proactive and flexible approach to work
  • Previous experience in reception, security, or customer service is desirable
What We Offer
  • A supportive and professional working environment
  • Opportunities for training and development
  • Half day Fridays!

Recruiting now

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