Service Delivery Administrator

Our client is offering a salary of £30k £35k plus an excellent list of benefits including contribution to your commute costs, fantastic personal performance related bonus, non-contributory pension and health insurance plus many more!

As a Service Delivery Administrator you'll be located in our London offices (Docklands) and will support the Installations team in providing timely and efficient customer service to ensure highest level of customer satisfaction.

To provide support in all administrative aspects of stock control, asset auditing, database management, coordination of job handovers and terminations

Key tasks:

• To liaise with suppliers and coordinate with relevant departments to book and track incoming deliveries.
• To support and coordinate delivery intakes to correct locations in the absence of Stock supervisor
• To assist with work order handovers, recording and providing necessary comments on the CRM system accordingly
• To support Installations team with ad hoc administrative duties
• Processing Purchase orders based on quotations raised by team members, oversee the approval workflow, check the spend against the budget and keep the track on the departmental Capex/Opex database
• To coordinate supplier meetings, creating meeting agenda, taking minutes and capturing actions points. Ensuring the information is distributed and follower up on accordingly.
• To maintain the stock for uniforms and PPEs for the Cabling teams, plan and order according to the forecasted needs.
• Taking minutes during meetings, summarising and tracking action points

Essential requirements:

• Educated to GCSE level. 5 passes including English.
• Some experience of business procedures including reporting and purchasing.
• Computer literate.
• Good knowledge of MS Word and MS Excel (as a minimum)
• Previous hands-on experience with CRM systems
• Excellent numerical skills
• Outstanding attention to details