Corporate Receptionist

Job Title:Corporate ReceptionistLocation:City of LondonSalary:£32,500 + bonus + excellent benefits

OverviewReporting to the Senior Client & Hospitality Services Manager, this Corporate Receptionist role is a pivotal front-of-house position within a corporate environment. As the first point of contact for visitors and clients-both in person and over the phone-you will play a key role in creating a lasting first impression through exceptional customer service and professionalism.

Working as part of a professional team of four, you will support the smooth day-to-day running of the client floor, always ensuring a seamless and high-quality experience.

Key ResponsibilitiesIn this varied and hands-on role, responsibilities will include:

• Meeting and greeting visitors and clients in a professional and welcoming manner, offering refreshments where required
• Delivering excellent customer service when handling telephone enquiries and managing front-of-house interactions
• Maintaining a clean, organised, and professional environment across reception and client meeting areas
• Managing meeting room bookings using the Manhattan booking system, liaising with hosts to confirm meeting requirements in advance
• Coordinating client requests and ensuring all arrangements are delivered to a high standard
• Adhering to security procedures, including issuing, recording, and tracking visitor access passes
• Handling queries or complaints calmly and professionally, escalating where appropriate
• Setting up and supporting conference room technology, including laptops, screens, and projectors
• Preparing and maintaining refreshments across client and collaboration spaces
• Adjusting room layouts in line with client specifications
• Booking taxis and car services for clients
• Providing administrative support to the wider business support team and assisting with ad hoc tasks as required
• Collaborating with the Junior Facilities Manager on office-related projects and tasks

Working HoursThis role operates on a flexible shift pattern in line with business needs. Reception coverage is required between07:30 and 20:30, with current shift patterns including:

• 07:30 - 15:30
• 08:30 - 16:30
• 09:30 - 17:30
• 11:00 - 19:00

Please note that shift patterns are subject to change depending on business requirements, so flexibility is essential.

About You

• Immaculately presented with a polished, "tip-top" approach to service
• Flexible and adaptable, with a willingness to support across a variety of tasks and shift patterns
• Strong communication and interpersonal skills
• Proactive, organised, and able to multitask in a fast-paced environment
• Calm and professional under pressure
• Previous experience within a corporate, legal, or professional services environment is advantageous

Additional Information

• You will be part of a professional and supportive team of four
• A uniform will be provided following successful completion of probation
• Competitive salary, bonus scheme, and excellent benefits package

Please note, this job description is not exhaustive, and you will be expected to undertake any reasonable additional duties as required.

What You Need to Do Now:

If this sounds like the role for you, don't wait - apply today with your up-to-date CV!

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