Airfreight Administrator

Airfreight Administrator required to join this small to medium agent locally based to Staines

This client would be happy to look at someone with a basic understanding in Air freight operations with basis product knowledge as training can be offered, salary will reflect

This role will include:

To assist with the airfreight admin requirements including preparing and issuing of air import and export quotes, providing post flight updates, job uploads into the system, supporting with air export shipments, coordinating with airlines and carriers and helping to process all necessary paperwork like AWBs, all whilst working under pressure in a fast-paced environment.

Responsibilities

Serve as a point of contact for BDM's new and existing customers to provide timely and detailed quotations for both import and export shipments

Handle administrative duties such as data entry, CRM management and maintain a shared mail box, post flight updates, opening new jobs on company TMS.

Work closely with operational and sales colleagues to ensure client requests for pricing are met and jobs are handed over to operations efficiently.

Liaise with overseas partners and internal departments to develop and execute tailored shipping solutions

Assisting operational colleagues on export shipments, raising files, invoicing & matching supplier billing against job estimates

Required Skills and Experience

Ideally previous experience working in Air operations environment

Basic knowledge of Air freight process, understanding of out of gauge, chargeable weight calculations, export processes, air freight haulage tariffs, Terms of sale etc

Air import knowledge would be an advantage but not essential but an ability to learn imports if required

An ability to provide strong customer service to both internal and external contacts

Clear and effective communication skills

Experience with customer relationship management (CRM) systems

Willingness to learn and support all departments where necessary

On offer

Salary up to c£35k Plus Perks including free gym membership, private medical care and an employer pension contribution of 5% (based on the employee contributing 5%). We also offer free snacks, pay day treats (free lunch or breakfast on us!), Company social events via our social committee, Employee of the month awards (a £500 bonus if you win!) plus many more!

Please send your CV to Kellie Buckley

If you do not hear from us within 7 days your application on this occasion has been unsuccessful