SRM Recruitment are working with a well-established in Stevenage who are looking to bring a Sales Administrator into their close-knit team. This is a varied, fast-paced role that would suit someone who enjoys being at the heart of day-to-day operations, supporting customers, suppliers and internal colleagues.You'll play a key part in ensuring orders are processed smoothly from start to finish, providing a high level of service and keeping everything running efficiently behind the scenes.Key Responsibilities
Managing incoming sales orders through the internal system, ensuring accuracy and timely progression
Coordinating product availability to meet customer booking and delivery requirements
Acting as a first point of contact for customers, handling calls and emails professionally and confidently
Resolving queries and issues, including order amendments, returns and credit requests
Liaising with external suppliers to place orders, chase deliveries and confirm availability
Gathering and updating customer information
Supporting the wider team with general administrative tasks as required
About You
Highly organised with the ability to juggle multiple tasks and manage your own workload
Confident communicator, comfortable speaking with customers, suppliers and colleagues
Experienced in a busy office, sales administration or transactional environment
Detail-focused with a proactive, solutions-led approach
Happy working as part of a small team while also comfortable taking ownership of tasks independently
