Sales Order Administrator

Sales Order Processing Administrator

• Location: Near Stowmarket, Suffolk
• Job Type: Full-time - Office based
• Salary: £26,000 to £28,000 DOE

Our client is a long-established family business with a rich history dating back to 1911.

We are one of the few UK poultry businesses that operate our own farms, processing facility, and distribution network

We are currently seeking an experienced and reliable Sales Order Processing Administrator to join our small, friendly team in a role that combines accounts responsibilities with customer contact and sales order processing.

Day-to-day of the role:

Administration & Customer Support:

• Answering incoming telephone calls.
• Responding to accounts-related emails.
• Contacting customers to take orders.
• Recording orders accurately on the Sales Order Processing (SOP) system.
• Entering supplier invoices.
• Paying suppliers.
• Reconciling customer payments.
• Managing credit control.
• Processing credit notes.
• Conducting bank and credit card reconciliations.

Required Skills & Qualifications:

• Previous experience using Sage Accounts is essential.
• Strong attention to detail and good organisational skills.
• Confident communicator with a friendly, professional telephone manner.
• Ability to work independently within a small team.
• Training will be provided on our Sales Order Processing (SOP) system.

Benefits:

• Be part of a long-standing, respected family business.
• Stable, permanent role with consistent hours.
• Friendly, down-to-earth working environment.
• Opportunity to play a key role in a vertically integrated business.
• 28 days holiday per year (including bank holidays), with additional considerations around seasonal demand.

Working Hours:

• Monday - Thursday: 8:30am - 5:00pm
• Friday: 9:00am - 1:30pm
• 5 days per week

To apply for this Sales Order Processing Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in joining our team.