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Customer Service Administrator

Posted: 09/04/26
Recruiter:Dynamite Recruitment
Reference:3096141440
Type:Permanent
Salary:£26,500 - £28,500 Annual
Location:Cosham, Hampshire
Description: Customer Service Administrator

Location: Cosham (Hybrid after probation, with 2 days remote and 3 in office)
Salary: £28,500 P/A plus a 5% annual bonus
Hours: Monday to Friday (shifts between 8:00am 6:00pm)

We are looking for a proactive and adaptable Customer Service Administrator to join our busy Operations team. This is a varied and fast-paced role where no two days are the same, making it ideal for someone who enjoys multitasking and delivering excellent customer support.

The Role
You will play a key role in supporting day-to-day operations, ensuring a high standard of service is delivered across a range of administrative and customer-focused tasks. Flexibility and a hands-on approach are essential, as you will be working across different areas depending on business needs.

Key responsibilities include:
  • Providing administrative support across the team
  • Handling inbound calls and responding to customer queries
  • Monitoring and following up on ongoing cases or requests
  • Managing and processing customer-related documentation
  • Supporting internal processes to ensure smooth day-to-day operations
  • Maintaining accurate records and systems
  • Adapting quickly to changing priorities and workload demands
You will have:
  • Experience in both administrative and customer service or contact centre environments
  • The ability to switch between tasks quickly, while maintaining focus when needed
  • Strong attention to detail with the ability to process high volumes of work accurately
  • Excellent communication skills and a customer-focused approach
  • A proactive and flexible attitude
Benefits include:
  • Car schemes and discounts.
  • High pension scheme.
  • Annual salary review.
  • Free parking.
  • Dress down parking.
  • Buy and carry over annual leave.
Please submit your CV to be considered for the role, if you have any questions please call Molly on (phone number removed).

Recruiting now

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