Sales Support Administrator

Sales Support Administrator

Location: Uckfield (driver required due to location)

Permanent, 35 hours a week - Monday - Friday. (Standard core working hours 9-5pm, flexible working hours on start and finish times. Early finish on Fridays.)

Salary: 25,000 - 29,000 per annum DOE + Annual profit bonus.

Benefits: 20days + BH, (holiday increase with service), Parking, Xmas Close (extra holiday), Pension, Private Medical, Gym, Kitchen Facilities, Perkbox, Superb modern working environment and career opportunities!

Our client is seeking a passionate and organised Sales Support Administrator to enhance their operations and contribute to their success. If you thrive in a fast-paced environment and enjoy building positive relationships, this role is for you!

Key Responsibilities:

• Managing the order inbox and process technical sales orders and purchase orders efficiently.
• Maintain and review sales orders, acknowledgements, deliveries, and tracking information, ensuring customers are always updated.
• Generate order acknowledgements and documentation, including delivery notes and invoices.
• Maintain daily communication with customers, suppliers, and internal teams via phone and email to ensure smooth order processing.
• Distribute incoming calls to the relevant departments and provide timely resolutions.
• Liaise with the UK warehouse for emergency stock management and place inventory orders.
• Collaborate with the Finance department to verify payment terms and outstanding balances.
• Input general data into the system, including initiating projects and managing company correspondence.
• Assist other departments as required, all while following company procedures and best practices.

Skills Required:

• A solid understanding of sales order process and/or customer service - Relevant skills within Manufacturing/Engineering/Maintenance Industry is preferred.
• Proficiency in MS Office and computer systems.
• Strong verbal and written communication skills to engage with customers and colleagues at all levels.
• Attention to detail that ensures accuracy in all tasks.
• Ability to perform calmly and accurately under pressure.
• A knack for reading technical correspondence and advising customers with confidence.
• Motivation to work independently and as part of a cohesive sales team.
• Excellent organisational skills to keep everything running smoothly.

Why Join Us?
This is not just a job; it's an opportunity to be part of a supportive and enthusiastic team dedicated to excellence. You will play a vital role in ensuring customer satisfaction and operational efficiency. If you're looking for a place where you can grow and make an impact, we want to hear from you!

Ready to Apply?
If you're excited about this opportunity and think you have what it takes to thrive in this role, we'd love to hear from you! Please submit your CV online today!

This role is being managed by Debbie Foster - Office Angels Tunbridge Wells - (phone number removed)

(url removed)

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.