Position: Streetpride Operational Support Officer Location: Stores Road, Derby, DE21 4BD Start Date: ASAP Contract Duration: 10+ Months Working Hours: 37 hours per week Pay Rate: £ 14.35 Per Hour Job Reference: (phone number removed)
What we are looking for We are seeking a reliable and organised Operational Support Officer (Workshop Administrator) to provide administrative and operational support within the Workshop function at Stores Road Depot. This is a non-frontline role ideal for candidates with strong admin, coordination, and customer service skills.
Job Responsibilities
Provide administrative support to the Workshop and Fleet operations
Receive visitors and handle workshop reception duties
Book in planned and reactive maintenance work
Create and manage job records for technicians using Fleet Management systems
Manage vehicle keys, tagging, and workshop parking coordination
Issue courtesy vehicles when required
Keep internal stakeholders updated on vehicle progress
Maintain and update spreadsheets and internal systems
Enter manual records and maintain accurate vehicle files
Assist with financial/admin tasks including recharge information
Support Fleet operations during staff absences (e.g., hire vehicles, fuel cards)
Ensure a high standard of customer service at all times
Requirements Essential
Previous experience in administration or clerical roles
Strong IT skills (MS Excel, Word, Outlook)
Good organisational and time management skills
Strong communication and customer service abilities
Ability to work both independently and as part of a team
Attention to detail and ability to manage records accurately
Desirable
Experience in a fleet, workshop, or transport environment
Knowledge of Fleet Management systems
Understanding of financial/admin processes
Awareness of Equality Act 2010
Additional Requirements
Must be comfortable working in a depot environment
PPE required: Hi-Vis Jacket & Safety Shoes
Flexible and willing to support operational needs
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