Administration Assistant

Job Ref: BWJ221

Location: Bromsgrove

Salary: £25,000 - £26,000

Job Title: Administration Assistant

Benefits:

• Competitive salary
• Bonus Scheme
• Free onsite parking
• 25 days annual leave + Bank Holidays
• Training and development opportunities
• Friendly, supportive team
• Cycle to work scheme
• Company events
• Healthcare
• Pension

Company Overview:

An exciting opportunity has arisen for a highly organised and pro-active Administration Assistant to join the team within an established and respected liability loss adjusting/claims management organisation at their office in Bromsgrove. The company delivers a superior claims handling service with commitment and expertise on behalf of insurers and insured clients, whilst aiming to providethe most efficient, effective, professional and cost-effective liability adjusting and claims handling service in the UK.

The Administration Assistant will be the operational heartbeat of a fast-paced office and will play a vital role in ensuring the company objectives are achieved, coordinating instructions and providing administrative and clerical support to Adjusters as part of a wider team of support staff across the business.

Some of the Key Duties & Responsibilities for our Administration Assistant will Include:

• Dealing with telephone and email enquiries
• Audio typing
• Creating files for new claims and maintaining filing systems
• Ensuring incoming and outgoing post is dealt with correctly
• Photocopying, scanning and printing of documents
• Liaising with colleagues in other offices to distribute work effectively
• Minor claims related admin tasks
• Supporting remote working staff
• Scheduling appointments and updating the Proclaim calendar
• Updating the Intranet when required

Essential Skills and Experience Required for our Administration Assistant:

• Previous experience in a similar administrative position within a busy office environment
• Professional and enthusiastic with a strong work ethic
• Empathetic with clients
• Excellent communication skills, both written and verbal
• Excellent organisational skills
• High accuracy and attention to detail
• Flexible and adaptable with the ability to prioritise multiple deadlines
• Solid IT literacy: Microsoft 365, Word, Outlook, Excel, Teams and PDF tools
• Comfortable with case/claims management systems
• Discretion in handling confidential and sensitive information

Schedule: Monday to Friday, 9am to 5pm/35 hours per week, with the option of flexi-time after probationary period

Location: Bromsgrove/B60, in-person/office-based

Apply today: Early interview and immediate start date available for the successful candidate

Broadwood Resources operates as a recruitment company specialising in full-time, part-time and temporary vacancies, sourcing candidates across multiple job boards and sectors on behalf of employers in the UK.