Golf Club Administrator

"Recruiting - Golf Club Administrator & Golf Day Co-Ordinator"

About Puttenham Golf Club.

Nestled in the Surrey countryside near Guildford, Puttenham Golf Club is a privately owned 18-hole course offering a welcoming and high-quality golfing experience. With its well-maintained fairways, scenic surroundings, and excellent clubhouse facilities, including a versatile function suite, the club provides an enjoyable setting for both members and guests throughout the year.

At the heart of Puttenham Golf Club is a commitment to delivering exceptional value and fostering an inclusive, friendly environment. The club places foremost importance on its staff, ensuring a secure and supportive workplace with opportunities for growth and development actively promoting mutual respect among all who visit, work, and play at the club.

Package & Benefits:

• Salary: £29,500
• Contracted Hours: forty per week
• Holidays: 20 + 8 days an additional day for each year of continuous service.
• Pension: 3% employer contribution and death in service policy (4 times annual salary)
• Discretional end of year bonus
• Discounted staff meals
• Off peak access to the golf course
• The Club would also be prepared to fund the first steps of training to get the candidate on the GCMA/CMAE pathway.

Position Overview:

The role offers an excellent opportunity to support the General Manager and wider operating team in the smooth delivery of day-to-day club operations. Key responsibilities include maintaining and administering membership records, coordinating the club's events calendar, and assisting with a range of administrative tasks that keep the club running efficiently. Based at a premium golf club, this position provides valuable hands-on experience within a busy administrative hub, making it an ideal role for someone looking to develop practical skills and gain insight into the management of a high-quality members' club.

Golf Membership Administration:

• Maintaining accurate member records across both digital systems and manual filing.
• Managing subscription billing, processing payments through all accepted methods, and following up on outstanding accounts.
• Handling member enquiries in person and by telephone, while acting as a key point of contact and filter for the General Manager.
• Completing daily bar reconciliations and overseeing the member bar card management system.
• Collecting and managing golf match payments, as well as coordinating and producing the annual fixture programme.
• Administration of Club website and internal competitions.

Golf Day Co-ordination:

• Managing Golf day bookings from initial enquiry through to confirmation, including allocating tee times and managing all related correspondence.
• Coordinating with staff to ensure each groups requirements are delivered smoothly on the day of their visit.
• Preparing final accounts for Golf days and ensuring prompt collection of payments.
• Handling enquiries and bookings for visitors paying green fees, providing a professional and welcoming service.
• Managing golf day deposits and overseeing the accurate settlement of accounts.

About You:

• Able to travel independently and be based within a 30-minute commute of Guildford.
• A keen interest in golf, with playing experience highly desirable.
• Proficient in Microsoft Office 365 applications (e.g., Excel, Word).
• Strong administrative and organisational skills, with diligence.
• Familiarity with Intelligent Golf software preferred.