Office Administrator

As a successful, full service security solutions business, we are now looking to recruit an Office Administrator, who will be responsible for supporting senior management, engineers and finance functions, across a variety of administrative tasks.

The Role:

As the Office Administrator, your responsibilities will include, but are not limited to:

• administering the shared company email inbox
• dealing with incoming telephone enquiries, managing where able or escalating
• responding to customer enquires
• preparing engineer packs for site
• diarising bookings on our engineer portal and in office diary
• preparing customer quotations for review and approval
• sending approved customer quotations in accordance with company procedure and filing completed documentation
• preparing engineer service history notes
• drafting customer / client invoices for review and approval
• sending approved invoices to customers and clients in accordance with company procedure and filing completed documentation
• maintaining customer files and records both electronic and hard copy
• maintaining general office tidiness and organisation

The Candidate:

Ideally, candidates for the Office Administrator role, will be able to demonstrate that they have:

• previous experience of working in a customer facing administration function, in the same or similar administration type role
• a proficiency in MS Office including Outlook, Excel and Word
• excellent communication, interpersonal and organisational skills
• close attention to detail
• the ability to work as part of team but also under their own initiative
• excellent time and project management skills and the ability to meet deadlines
• excellent customer service skills
• a positive, professional outlook with a proactive approach

Previous experience within the security and/or fire industry would be beneficial but is not essential.

A full UK driving licence is required by candidates for the Office Administrator role.

Candidates should also note that all our staff and employees are DBS checked prior to the commencement of their employment, as required by industry regulation.