Head of Business And Operations for Adult Social Care (Interim)

1. Strategic Improvement & Transformation

• Lead the development and delivery of the ASC Improvement & Transformation Programme working with the Modernisation Programme through a clear outcome based workplan devised with the Director of Modernisation and delivered through the corporate governance structures.
• Translate national policy, legislation and regulatory requirements into local improvement initiatives.
• Oversee transformation linked to Care Act duties, safeguarding, integration, prevention and independence.
• Drive measurable service redesign that improves outcomes and delivers financial sustainability.
• Lead preparation for inspections (e.g. CQC assurance framework) and external reviews.
• Lead and develop strategies / procedures and guidelines to ensure clear givernance and assurance as part of ASC Operating model

2. Financial Sustainability & Performance

• Cordinate, Identify and deliver savings and cost-avoidance initiatives aligned to Medium-Term Financial Strategy across all ASC operational services.
• Lead data-driven service redesign using performance, benchmarking and demand modelling.
• Oversee and address areas of overspend with operational teams and implement recovery plans where required.
• Embed performance management frameworks to monitor impact and outcomes.

3. Programme & Change Leadership

• Establish and manage programme governance, risk management and reporting frameworks.
• Lead complex change programmes involving multiple stakeholders.
• Build capability in improvement methodologies (e.g. Lean, systems thinking, co-production).
• Provide clear reporting to senior leadership, Members and Boards.

4. Partnership & System Leadership

• Work collaboratively with NHS partners, voluntary sector organisations and community stakeholders.
• Support integration priorities (e.g. Better Care Fund, hospital discharge, community models).
• Represent ASC at strategic boards and cross-council transformation forums.
• Identify work streams and financial mapping across health partners to ensure corporate oversight
• Oversee the development / implementation of the s75 arrangment with NELFT to ensure the key performance indicators are deliverd and oversee the govenrance framework / strucutre is implemented.
• Build strong working relationships with finance, HR, digital and commissioning colleagues.

5. Culture & Workforce Development

• Promote strengths-based practice and person-centred approaches.
• Support workforce development aligned to improvement priorities.
• Lead engagement with staff to ensure change is understood, owned and embedded.