Client Services Administrator

Client Services Administrator

Up to 28,000 DOE, poss neg

We are looking for a suitably experienced person for a permanent role with a fantastic Learning & Development and Training company in Glasgow, who now require an additional Account Administrator to work closely with both colleagues and clients.

They require someone who has previous experience in a similar Administration function within a busy SME business to become an integral team member of a company who are committed to the highest levels of customer care and who are viewed from their clients as being a key business partner and trusted advisor. Experience within L&D or Training would be of keen interested but this is not essential.

Within this busy role your responsibilities will include:

• Coordinating and scheduling training and qualifications.
• Maintaining accurate records of all training activities, including attendance, evaluations and feedback.
• Supporting the development and implementation of training programs.
• Communicating with trainers and trainees to ensure that all training needs are met.
• Liaising directly with client and training / qualification suppliers via email, telephone and online meetings.
• Supporting the evaluation of training effectiveness and making recommendations for improvement.

To carry out this role you will require the following:

• Proven experience as a corporate administrator.
• An outgoing and personable nature.
• Excellent organisational and time management skills.
• Strong attention to detail and accuracy.
• Ability to work well under pressure and manage multiple priorities.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office, including Excel, Word, and PowerPoint.
• Experience with Learning Management Systems (LMS) would be nice but is not entirely essential.

If you feel that you meet the requirements for this role and would like to apply, then please do so with your CV in Word format via the application link provided.