Compliance Support Administrator - Financial Services

Job Role: Compliance Support Administrator - Financial Services

Location: Sheffield

Salary: £25,000 - £32,000 DOE

We are partnering with an established and growing financial planning firm seeking a Compliance Support Administrator to join its team. This is a varied role combining high-quality client administration with hands-on regulatory and compliance support.

This opportunity would suit someone with strong Financial Services or Compliance Administration alongside Intelligent Office experience. Someone who enjoys working with data, reporting, and regulatory processes, while remaining close to the advisory and client support function.

You will provide day-to-day administrative support to advisers while also assisting with compliance and regulatory activities. Responsibilities include:

• Maintaining accurate and compliant client records within Intelligent Office (iO).
• Liaising with product providers and managing workflow tasks.
• Extracting and preparing data for FCA reporting (including PROD, complaints MI and Consumer Duty metrics).
• Maintaining compliance registers (breaches, T&C).
• Submitting files for external review and tracking outcomes.
• Supporting audits, KPI reporting and internal process improvements.

We're looking for someone with:

• 2-3+ years' experience within financial planning, IFA, or wealth management.
• Strong working knowledge of Intelligent Office (essential).
• Good understanding of FCA regulations including SM&CR, Consumer Duty, and T&C frameworks.
• Highly organised with excellent attention to detail.
• Confident using Excel and producing management information.
• Working towards or interested in studying towards the CII Level 4 Diploma

What's on offer:

• Competitive salary + discretionary bonus
• Workplace Pension, Life Insurance, Health Cash Plan
• 25 days holiday + bank holidays + option to purchase more
• Flexible working hours
• Exam and study support

If you are interested in learning more about this unique and exciting role, please get in contact with us at Capio!