Pensions Administrator

Job Title: Pensions Administrator

Salary: £30,000

Contract: Permanent, Full-Time

Location: Remote in the UK

Due to continued growth and the successful award of new contracts, our client is expanding its Pensions team and is seeking two Pensions Administrators to join the business.

This position plays a key role in delivering high-quality pension administration services, ensuring accuracy, compliance, and excellent customer support to both internal and external stakeholders.

Key Responsibilities

Customer-Focused Responsibilities:

• Provide accurate and timely pension data submissions to relevant pension funds.
• Develop and maintain strong working relationships with pension fund contacts.
• Deliver professional responses to telephone and email enquiries in line with service level agreements.
• Act as a subject matter expert for allocated pension funds, supporting payroll teams with fund-related processes.

Core Pension Administration Duties:

• Take ownership of monthly and annual pension reporting for assigned LGPS funds, ensuring data accuracy and resolving discrepancies.
• Collaborate with pension funds to enhance and automate reporting processes (e.g. new starters, contractual changes, leavers).
• Support payroll colleagues with pension-related queries, including system access and Teachers' Pension matters.
• Assist with auto-enrolment and re-enrolment processes, including responding to queries and generating communications.
• Manage monthly Teachers' Pension submissions, validating data and resolving any issues arising from submissions.
• Participate in team meetings and ongoing training to remain up to date with current legislation, policies, and procedures.

Wider Responsibilities:

• Work collaboratively with HR and Payroll teams on operational and service development initiatives.
• Maintain high levels of accuracy, recognising the wider impact of pension data and reporting.
• Share knowledge and best practice within the team.
• Contribute positively to team culture and organisational values.
• Engage in continuous professional development activities.
• Uphold strict confidentiality and professional integrity at all times.
• Undertake additional duties appropriate to the role as required.

This is an excellent opportunity for an experienced pensions professional seeking a stable, growing organisation offering flexible working arrangements and long-term career development.

Interested? - Contact Alexandra today!

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