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Training & People Officer Location: Leeds (Hybrid, minimum 3 days in office) Salary: £27,000 - £32,500 per year, depending on experience Job Type: Full-time, permanent (approx. 60/40 split between training and HR administration) A major player in the financial services industry, specialising in payment processing solutions for a diverse range of Companies across multiple sectors. The Role: We are looking for a motivated and detail-oriented HR & Training Officer to join our Leeds office. This hybrid role combines HR administration with in-house training, giving you the opportunity to deliver training programs under the guidance of the Training Manager and support HR processes for the HR Manager. Key Responsibilities: Training & Development - Plan, organise, and independently deliver engaging induction and refresher training sessions for new and existing employees.
- Develop, update, and maintain training materials, ensuring content is accurate, consistent, and aligned with business goals.
- Collaborate with managers, subject matter experts, and external providers to deliver specialist sessions and gather feedback.
- Track participation, monitor effectiveness, and follow up with employees and line managers to identify improvements.
- Support training logistics, including scheduling, attendance tracking, and reporting, while contributing to continuous improvement initiatives to enhance employee development and engagement.
HR Administration - Conduct DBS and reference checks for new hires.
- Manage onboarding and offboarding processes, including inductions and HR system setup.
- Maintain accurate and confidential employee records in line with GDPR.
- Track staff absences, annual leave, and sickness records.
- Prepare HR documents, letters, and reports.
- Act as the first point of contact for HR platform queries.
About You: You enjoy working in a dynamic environment, confidently switching between delivering engaging training sessions and handling HR administration. You take a proactive approach to supporting colleagues and solving problems, are highly organised, detail-oriented, and enjoy helping employees develop and succeed. You'll have: - Confidence to run training sessions independently(face-to-face and virtually) and support employee development.
- Strong administrative and organisational skills with keen attention to detail.
- Excellent written and verbal communication skills.
- Professional approach to handling confidential information.
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Ability to multitask, prioritise, and manage deadlines.
- Willingness to learn and develop HR and training knowledge.
Nice to have: - Familiarity with HR software or databases.
- Basic understanding of payment processing or financial services.
Why join us? - Full training and mentorship from HR and Training teams.
- Career progression opportunities in a growing, dynamic business.
- Friendly, collaborative working environment.
- Hybrid working flexibility (minimum of 3 days in the Leeds office)
- 22 days annual leave, increasing by 1 day per calendar year of service, up to 25 days
- Your birthday off
- Workplace pension
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