Office Administrator

Job Opportunity: Office Administrator / Client Account Administrator

Location: Welham Green (with occasional travel) Employment: Full-time, On-site Hiring:Junior & Senior positions available

About the Role

We're growing our team and looking for enthusiastic Junior and Senior Office Administrators / Client Account Administrators to support our busy operations.This is a hands-on, in-person position offering variety, responsibility, and room to grow. If you're organised, proactive and good with people this could be the perfect role for you!

Key Responsibilities

Administration & Customer Support

• Respond to emails and handle customer queries
• Answer phone calls regarding delivery questions or booking slots
• Convert CSV (Excel) files into delivery notes
• Maintain and update Google Sheet delivery trackers
• Send weekly outstanding balance reminders
• Follow up with customers to secure delivery bookings
• Support client email inboxes during busy periods

Logistics & Warehouse Coordination

• Carry out weekly warehouse stock takes
• Report road or delivery issues to clients
• Track customers incurring storage fees and update billing
• Enter goods received using PO numbers on client systems
• Check Goods-to-Deliver lists and print Delivery Notes/Sales Orders
• Close off completed deliveries on client databases

Additional Tasks

• Call retail clients to arrange delivery bookings
• Help team members with updates, scheduling training, sending SMS time slots
• Provide Saturday office cover on a rota during peak times

? Skills & Experience

Essential

• Strong written English and email communication
• Organised and able to prioritise well
• Confident telephone manner
• Working knowledge of Word, Excel & Outlook
• Willingness to learn new systems (training provided)

Desirable

• Prior admin, office support, or PA experience
• Exposure to logistics or customer service (especially for Senior roles)

Role Requirements

• Fully on-site
• Hours approx 8am-5pm or 9am-6pm, Mon-Fri (paid lunch break included)
• Occasional Saturday rota during busy periods
• Flexibility around annual leave (school holidays may require coordination)
• Main office: Welham Green, with occasional local site visits
• Own car beneficial but not essential office is opposite Welham Green Station

What We Offer

• Competitive salary (based on Junior vs Senior level)
• 28 days paid annual leave including bank holidays ?
• Supportive, friendly team environment
• Clear development and progression opportunities

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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