Operations Administrator

Salary: £28,000 - £30,000 per annumLocation: Liverpool (Hybrid - 1 day from home)Job Type: Full-time, PermanentIndustry: Financial Services / Pensions

Adaptable Recruitment are delighted to be supporting a well-established financial services organisation in Liverpool who are looking to appoint an Operations Liaison Administrator to join their pensions operations team.

This role would suit someone who enjoys detailed, process-driven work and takes pride in maintaining high regulatory standards.

The RoleYou will support the operational oversight of advisers and external partners, ensuring regulatory standards are met and records are maintained accurately.

Key Responsibilities

• Conduct due diligence checks on financial advisers, investment providers and DFMs

• Maintain and update records on internal systems

• Carry out ongoing suitability and compliance reviews

• Process regulatory and information requests including DSARs and FSCS enquiries

• Review adviser qualifications and maintain internal qualification records

• Support change of agency and novation requests

Knowledge & Experience

• Understanding of AML/KYC processes, sanctions, financial crime and adviser permissions

• Knowledge of how advisers, platforms, DFMs and pension providers operate

• Experience working in a regulated financial services environment

• Previous due diligence or compliance-related experience

• Experience working with compliance, legal or risk teams

• Strong attention to detail and ability to identify operational or regulatory risks

• Knowledge of SIPP/SSAS pensions is desirable