Admin Coordinator

Admin Coordinator Rail & Business Support

Location: Birmingham, West Midlands

Contract: Permanent

RSS Infrastructure is looking for an organised and proactive Admin Coordinator to support our Rail departments and wider Business Support team. This role plays a vital part in ensuring operational activities run smoothly by coordinating workforce planning, administration processes, and compliance requirements.

You will work closely with rail managers and operational teams to maintain accurate records, support workforce scheduling, and ensure administrative processes are delivered efficiently and accurately.

What you ll do

• Coordinate workforce administration, including job orders, shift allocation and planning updates within internal systems.
• Maintain accurate project and workforce records, including postcodes, supervisors, order numbers and work locations.
• Support rail managers by assigning workers to planned activities while identifying potential compliance or competence issues.
• Manage timesheet administration, including issuing, tracking and chasing submissions to support payroll processing.
• Update internal and client systems to ensure accurate reporting and operational visibility.
• Maintain fatigue management records and highlight any compliance concerns to management.
• Arrange accommodation and travel for rail staff working away from home, including booking hotels and coordinating logistics.

What you need

Essential

• Level 2 qualification in Business Administration or at least 2 years of administration experience
• Experience supporting timesheets, payroll processes or workforce scheduling.
• Strong organisational and time management skills with the ability to prioritise multiple tasks.
• Excellent attention to detail and accuracy
• Confident user of Microsoft Office including Excel and Word
• Effective communication skills and ability to work with multiple departments.

Desirable

• Previous administration experience within rail, infrastructure, construction or engineering sectors
• Experience using workforce or project management systems.
• Understanding of workforce planning, compliance or safety-critical environments

Benefits

RSS Infrastructure offers a comprehensive benefits package including:

• 25 days annual leave
• Contributory pension scheme
• Life assurance
• Health Cash Plan
• BUPA private medical insurance
• Company sick pay

About us

RSS Infrastructure (RSSI) is a leading service provider to the rail and construction industries. With over 200 full-time employees and a strong contingent workforce, we deliver high-quality services nationwide across Civils, Rail Operations, Signalling & Telecoms, Track Warning Systems, Arboriculture, Welding and more.

We are proud to be an equal opportunities employer. We welcome applications from all backgrounds and are committed to creating an inclusive workplace. As a signatory of the Armed Forces Covenant, we actively encourage applications from reservists and veterans.

Find out more about working with us:

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