Sales Administrator

Are you an experienced Sales Administrator or Customer Service professional looking for your next step? We're recruiting for a Sales & Customer Service Coordinator to join a well-established manufacturing business. This is a varied role that combines customer care, order management and stock control.

You will play a key role in ensuring customer orders are processed accurately and delivered on time. Working closely with colleagues across finance, production, and logistics, you'll take ownership of order-to-delivery processes and maintain excellent relationships with customers.

Your responsibilities will include:

• Receiving and reviewing customer orders, tracking progress and invoicing accurately.

• Coordinating with internal teams to ensure on-time customer deliveries.

• Raising credit notes and resolving customer queries or complaints.

• Managing export processes and related invoicing.

• Maintaining accurate customer and sales records, ensuring ERP and supplier systems integrate smoothly.

• Liaising with the Production Manager to monitor stock levels.

We're looking for someone with:

• Ideally experience in a manufacturing, supply chain, or distribution environment.

• Strong attention to detail, organisation, and multitasking skills.

• Proficiency in CRM &/or ERP and MS Office.

• Excellent communication and relationship management skills.

• The ability to manage your own workload, meet deadlines, and remain calm under pressure.