Support Officer

Job Title: - Support Officer

Base Location: Stevenage SG1 2ST

Job type: - Contract 3 Month

Salary: PAYE - 13.06

Job Description

• Good awareness of software packages such as Microsoft Office.
• Ability to use local systems, update databases, reconcile issues and produce information and reports.
• Good awareness of service team objectives, procedures and issues.
• Ability to communicate sensitively and well with others, including by telephone.
• Ability to work accurately and independently with minimal referral to management.
• Ability to plan, organise and handle conflicting demands in own workload and in direct reports.
• Positive approach to the workplace and commitment to working flexibly to achieve service and team needs.
• Good general education.
• Experience dealing with challenging customers.

Essential Skills/Qualifications

• Good Literacy and numeracy.
• Good IT skills
• Experience of working in an office environment
• Ability to prioritise tasks
• Customer service Skills
• Attention to detail
• Good time keeping

Desirable: Experience in a busy office-based role

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.