Customer Service Advisor

Do you have Administration/reception experience

We currently have a temporary role available within the DS Smith site at Smethwick. This role is ideal for someone with previous customer service/administration/reception experience

Role: Administrator/Receptionist

Shifts: Monday - Friday, 8.30am - 4.30pm

Pay: 13.50 per hour

Duration: 3 months initially

Location: DS Smith, 14-15 Padgets Ln, Redditch B98 0RA

Role & Responsibilities

As an Administrator/Receptionist, you will be responsible for ensuring calls are answered and the inbox is up to date. You'll be part of a friendly, collaborative team committed to providing excellent service.

Main tasks include

• Answering the phones
• Customer order processing
• Monitoring the inbox and digitally filing them or forwarding to the correct person
• Printing off any orders
• Filing and photocopying paper copies of invoices/orders
  
  

Requirements

• Previous experience as a receptionist/administrator
• Ability to work effectively as part of a team.
• Good communication skills.
• Reliability and punctuality.

Benefits:

• Advice and editing on your current CV
• Dedicated team throughout your journey within the role
• Paid holiday
• Exclusive online services including restaurant and retail discounts
• Chance to receive 25 for referring a friend
• Opportunity for progression into permanent roles
• Competitive rates of pay

All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.