Sales Administrator

Mpeople are excited to be recruiting for our client who are a manufacturing company based in Middleton.

This is a great opportunity to join a well-established business that can offer you a great working environment, they value their staff and has a great reputation.

Salary: upto £30,000

Hours of work: Hours: 8.30am 5.30pm, Monday to Thursday, & 8.30am 4.30pm Fridays

Employee benefits: Private healthcare plan, progression opportunities, company profit related bonus scheme etc.

Free onsite parking

Our client is seeking an experienced Sales Administrator who will be will be responsible for managing all aspects of the ordering process, whilst also working alongside the internal sales team with inter-company and customer enquiries including pricing and quotations.

Responsibilities:

• Processing and management of Sales Returns
• Answering customer enquiries on the phone and via email
• Sending customer quotations
• Assisting with sales input and customer enquiries
• Handling any complaints if they arise
• Other ad hoc administration duties
• Monitor sales orders to ensure delivery deadlines are being met and communicate any delays immediately with a customer.

• Chase and manage sales forecasts from the customer, ensuring they are communicated through to internal teams.

• Manage forward orders/back orders/forecasted stock/new launches; continually monitoring internal stock reports to ensure requirements are fulfilled as soon as stock becomes. available and communicating any updates in availability immediately with the customer.

• Dealing with credit issues i.e. shortages / input errors / customer complaints / returns and providing all the information to the relevant internal department so a credit or investigation can be raised.

Skills & Experience:

• Must be organised and structured & have good attention to detail
• Must have good computer skills
• Must have a proven track record of strong administration skills
• Must be able to remain calm under pressure
• Must have appreciation of commercial aspects of business
• Integrity - ability to be discreet and honour confidentiality
• Concise and clear verbal and communication skills highly competent with face to face, telephone, and email communication
• Must have strong interpersonal skills to deal with people at any level
• Customer Service orientation
• Experience of using an MRP system
• Experience of working in a manufacturing industry

Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn t been successful. Mpeople wishes you all the best in your job search.