Customer Service / Helpdesk Co-ordinator

Would you like to work for a organisation that is growing in the St Albans area.

This role is for a Customer Service/Coordinator to join a growing team who specialise in the construction industry. This is a varied role and would suit someone who enjoys working in a busy environment. You will be computer literate and comfortable working with spreadsheets.

Your role is to manage incoming reactive maintenance calls on various contracts raising, allocating, reviewing, reworking and signing off. You will liaise with engineers and subcontractors throughout the day. Handle incoming calls and make outgoing where required. Provide a friendly and professional point of contact.

The ideal candidate will have scheduled engineers, knowledge of maintenance issues would be an advantage and have exceptional customer service skills and attention to detail.

In return the company offer a salary of 30000, pension, parking and 28 days holiday.