Search

Customer Service Advisor

Posted: 06/03/26
Recruiter:Hays
Reference:3079925638
Type:Permanent
Salary:£27,000 Annual
Location:South East
Description: New Customer Service Role

Customer Service Executive -Reading
What We're Looking For
We're seeking passionate customer service professionals who are committed to delivering exceptional experiences at every touchpoint. You'll thrive in this role if you have:

  • Proven experience in customer support within a Contact Centre environment, with a focus on delivering high quality service.
  • Excellent communication and active listening skills, able to build rapport quickly and understand customer needs.
  • Strong complaint handling and resolution skills, ensuring customers feel valued, supported, and informed.
  • Confidence using MS Office and CRM systems to manage customer interactions efficiently.
  • A genuine passion for customer satisfaction and continuous improvement, always looking for ways to enhance the customer journey.
  • Resilience, motivation, and a positive attitude, especially in a fast paced, team orientated environment.
  • Flexible hybrid working once probation has been completed.
  • Sociable working hours:
  • Monday-Friday: 08:00-18:00
  • Saturday: 09:00-13:00 (1 in 4 weekends)
  • 27 days annual leave + bank holidays.
  • Annual company performance bonus.
  • On site benefits including free parking, tea & coffee, and a subsidised restaurant.
  • Car salary sacrifice scheme, including electric vehicles.
  • Confidential wellbeing support for you and your family.
  • Colleague Share Scheme
  • Become part of a prestigious luxury brand known for outstanding customer care.
  • Work within a fun, friendly, and supportive team where your contribution is genuinely valued.
  • Enjoy a positive workplace culture that encourages development and celebrates success.
  • Build a career with clear progression opportunities and continuous learning.


    • What you need to do now

    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
    #

    Recruiting now

    This website uses cookies to improve user experience. By using our website you consent to all cookies in accordance with our cookie policy OK